Terms & Conditions

Terms and Conditions

Last updated: 14/09/2025

Welcome to Colour and Kindness Co! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before browsing or buying.

1. Overview

This website is operated by Colour and Kindness Co., based in New South Wales, Australia. These terms apply to all visitors and customers of our website.

2. Products & Orders

All products listed are subject to availability and may be changed or removed at any time without notice. You may check out as a guest or create an account to streamline future purchases.

3. Accounts

By creating an account on our website, you agree to:

Keep your login details (email and password) secure and confidential.
Ensure the information in your account is accurate and up to date.
Accept responsibility for all activity under your account.

You may choose to save delivery addresses and payment methods securely through our third-party providers (such as Wix, PayPal, and Stripe). We do not directly store your full payment details on our servers.

You may close your account at any time by contacting us. We reserve the right to suspend or close any account that is misused, fraudulent, or used in breach of these Terms.

4. Pricing & Currency

Product prices are displayed in your local currency, automatically converted based on your location. Final charges may vary depending on your bank or payment processor.

5. Payments

We accept secure payments through PayPal, and may also support Stripe or other third-party payment gateways. By purchasing, you agree to their respective terms of use and privacy policies.

6. Shipping, Returns & Cancellations

We do not offer guaranteed refunds or cancellations; however, customer satisfaction is very important to us! If you experience any issues with your order, please contact us directly — we will do our best to make things right. For more details, see our Shipping & Returns Policy.

7. Intellectual Property & Resale

All artwork, designs, content, and materials on this site are the property of Colour and Kindness Co. and are protected by copyright laws.

You may not reproduce, duplicate, copy, sell, or resell any product or design without our prior written consent.
Resale is prohibited unless through an approved wholesale agreement.

8. Wholesale

Wholesale opportunities are available by application. Approved retailers may sell our products under agreed terms. Contact us via our wholesale form for details.

9. Privacy & Data

We collect personal information during checkout, newsletter signups, and through contact and wholesale forms. This may include your name, email, phone number, postal address, and payment details.
Your data is handled in accordance with our [Privacy Policy] and is used only for order fulfillment, communication, and marketing (with your consent).

10. Cookies & Analytics

Our website may use cookies or similar tracking tools (e.g. Google Analytics) to improve user experience and understand site usage. By using our site, you consent to this usage. You can manage cookie preferences through your browser settings.

11. Disclaimers & Limitation of Liability

We do our best to keep all information on this website accurate and up to date, but we make no warranties or guarantees about its completeness or suitability. To the fullest extent permitted by law, Colour and Kindness Co. is not liable for any direct, indirect, or incidental damages arising from your use of our site or products.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the site after changes are made constitutes acceptance of those updates.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Dispute Resolution

We’re committed to providing great customer service. If you experience any issues with your order, please contact us directly so we can organise a solution! If a disagreement arises that we can’t resolve together, your rights under Australian Consumer Law will still apply.

Contact

For questions about these Terms, please email us at: hello@colourandkindnessco.com.au