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Privacy Policy

Privacy Policy

Last updated: 14/09/2025

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At Colour and Kindness Co, we care about your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and store your information when you use our website.

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1. What Information We Collect

We collect personal information from you when you:

  • Place an order

  • Sign up for our email list

  • Fill out a contact or wholesale form

  • Create or log into an account

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This may include:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment details (processed securely via third-party platforms like PayPal and Stripe)

 

If you create an account, you may choose to:

  • Save your email and password

  • Access previous order information

  • Store delivery addresses for faster checkout

  • Securely store payment details through our payment processor

We do not directly store your full payment information on our servers.

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Send occasional marketing emails (only if you’ve subscribed)

  • Respond to your messages or enquiries

  • Review wholesale applications

You can unsubscribe from marketing emails at any time using the link provided in the email.

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3. Cookies and Tracking

Our website may use cookies or similar tracking tools (e.g. via Wix or Google Analytics) to improve your experience and understand how people use our site. This information is used anonymously and does not identify you personally.

You can manage or disable cookies through your browser settings.

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4. Third-Party Services

We use trusted third-party services like:

  • PayPal and Stripe (for payments)

  • Wix (website hosting and account storage)

  • Email marketing tools (e.g. Wix email or Mailchimp)

  • Google Analytics (if enabled)

These providers may collect, use, or store your information according to their own privacy policies.

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5. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access. All data is stored securely through Wix and trusted third-party providers.

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6. Access, Correction & Deletion

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate details

  • Request deletion of your information (where legally allowed)

To make a request, please contact us at hello@colourandkindnessco.com.au

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7. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect personal information from anyone under this age. If you believe a child has provided us with information, please contact us and we’ll remove it.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
hello@colourandkindnessco.com.au

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