Shipping and Returns Policy

How your happy mail

gets from us to you

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Processing Time

We pack your goodies with care and kindness.

Orders head out within 1–3 business days.

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Postage Prices

We post all orders from our studio in Sydney, using Australia Post services.

You can choose what works best for you:

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​Untracked Letter  – from $2

Standard Tracked Letter - from $5.50

Express Letter – from $9.50

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Free shipping is available on orders over $50 for untracked letters.
(Free shipping doesn’t apply to upgraded shipping options like tracked or express.)

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We don't currently post overseas, but are actively working on international postage.

Keep an eye out for updates!

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Delivery Times

Delivery times can vary depending on several factors.

For the most up-to-date info, please check Australia Post’s delivery estimates.

 

Returns & Refunds

We hope you absolutely love your order!

Because of the nature of our products, we don’t offer returns or refunds.
But if something isn’t quite right, please email us at hello@colourandkindnessco.com.au

We’ll do everything we can to make it right!